Privacy Policy

Your Privacy Matters to Us

At QubitVPN, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information related to your use of our VPN services.

By using QubitVPN, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

QubitVPN collects minimal data necessary to provide and improve our services. Below is an overview of the information we collect:

a. Account Information

When you register for an account, we collect:

• Your email address (used for account creation and communication).

• Payment information (processed securely by third-party payment providers; QubitVPN does not store full payment details).

b. Service Usage Information

To maintain and optimize the VPN service, we collect:

• Aggregated bandwidth usage for network management.

• Connection timestamps (start and end times for troubleshooting).

We do NOT collect:

• Your browsing history, websites visited, or traffic content.

• IP addresses that you connect to through the VPN.

c. Communication Data

If you contact us (e.g., via email or support tickets), we may collect the content of your messages for troubleshooting and customer service purposes.

d. Optional Information

If you voluntarily participate in surveys, beta testing, or other feedback initiatives, we may collect the information you provide.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain the QubitVPN service, including dedicated IP functionality.

• Customer Support: To assist with troubleshooting and answer inquiries.

• Billing: To process subscription payments and manage renewals.

• Service Improvements: To enhance performance, reliability, and security.

• Compliance: To comply with applicable laws and enforce our Terms of Service.

3. How We Protect Your Data

We implement strict measures to safeguard your information:

• Encryption: All user data is encrypted in transit and at rest.

• No-Log Policy: We do not log your online activity, including websites visited, application usage, or traffic content.

• Access Controls: Only authorized personnel with a legitimate need have access to customer information.

• Third-Party Audits: Our security practices may be subject to independent audits to ensure compliance with industry standards.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following limited situations:

a. Service Providers

We may share information with trusted third-party providers for payment processing, email communication, or hosting services. These providers are bound by confidentiality agreements and cannot use your data for any purpose other than providing services to QubitVPN.

b. Legal Requirements

We may disclose information if required by law or in response to valid legal requests (e.g., subpoenas, court orders). However, due to our minimal data collection practices, we may not possess identifiable information to share.

c. Business Transfers

If QubitVPN is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity under similar privacy safeguards.

5. Data Retention

We retain only the data necessary to provide our services:

• Account Data: Stored until your account is deleted.

• Payment Records: Retained for financial and tax purposes as required by law.

• Support Data: Retained for up to 12 months to improve customer service.

If you delete your account, all associated data will be permanently removed from our systems, except where retention is legally required.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal data.

• Objection: Object to certain data processing activities.

To exercise your rights, contact us at support@qubitvpn.com

7. Cookies and Tracking Technologies

We use minimal cookies on our website to:

• Facilitate account login and navigation.

• Analyze website performance and user interactions.

Cookies are not used to track browsing activity outside of our website. You can manage cookie settings through your browser.

8. Third-Party Links

Our website or service may contain links to third-party websites. QubitVPN is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or through our website. The updated policy will include the “Effective Date” at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@qubitvpn.com

By using QubitVPN, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting QubitVPN to protect your privacy.